ANNABELLE KLAP

St John New Zealand

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Annabelle is the Head of Talent Sourcing and Volunteer Sustainability at St John New Zealand, an organisation with a workforce that includes over 3,500 paid staff and 10,000 volunteers. Leading a team of 15 talented specialists, her team are responsible for recruiting over 3,000 internal and external roles across ambulance, commercial, charitable and corporate business units every year. After 15 years leading agency and inhouse recruitment teams Annabelle is passionate about diversity and inclusion, maintaining ‘a strong front door’, and her sales background ensures the customer experience is always front and centre for her team.

She also recently led the development of a five-year volunteer sustainability strategy that seeks to support and enhance the multi-million dollar equivalent contribution that St John’s volunteers make, and that the organisation relies on, in order to deliver its programmes and services to communities across New Zealand.